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Submission + - Disarm Internet Trolls - the CBT Approach (shlomifish.org)

Shlomi Fish writes: "The best way to react to people trolling on Internet forums is not to feed them, right? Wrong! "Don't feed the trolls" is also usually ineffective. Luckily, however, there is more effective approach, inspired by the book "Feeling Good" by David D. Burns. Read about it on the "Unarmed but still Dangerous" blog."
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Disarm Internet Trolls - the CBT Approach

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FORTRAN is not a flower but a weed -- it is hardy, occasionally blooms, and grows in every computer. -- A.J. Perlis